Account Manager-Contract Electronics Manufacturing (CEM)

Job Title: Account Manager – Contract Electronics Manufacturing (CEM/EMS)

Location: On Site in Hitchin

Salary: £50,000 – £60,000 basic + bonus + benefits

The Opportunity

We are recruiting for an Account Manager to join a well-established and growing Contract Electronics Manufacturing (CEM/EMS) business. This is a commercially focused role responsible for managing and developing key customer accounts while also identifying opportunities for organic growth within existing relationships.

You will operate in a highly technical environment, working closely with OEMs, procurement teams, and engineering stakeholders to deliver tailored electronics manufacturing solutions including PCB assembly and full turnkey services.

Key Responsibilities

• Manage and grow a portfolio of existing key accounts within the CEM/EMS sector
• Develop strong, long-term relationships with OEMs, procurement, and engineering stakeholders
• Identify upselling and cross-selling opportunities within existing customers
• Manage the full account lifecycle, from relationship development through to contract renewal and expansion
• Work closely with internal engineering, production, and operations teams to ensure customer requirements are met
• Act as the primary point of contact for key clients, ensuring high levels of service and satisfaction
• Produce accurate forecasts, pipeline reporting, and account plans
• Attend client meetings, industry events, and exhibitions across the UK

Requirements

• Proven experience in an Account Management or Business Development role within the EMS/CEM industry (essential)
• Strong understanding of electronics manufacturing processes and supply chains
• Experience with PCB assembly (PCBA) and/or turnkey electronics manufacturing highly desirable
• Demonstrated success in managing and growing key accounts
• Strong commercial awareness with excellent negotiation and relationship-building skills
• Ability to communicate effectively with both technical and non-technical stakeholders
• Full UK driving licence with willingness to travel nationally

What’s on Offer

• Competitive basic salary of £50,000 – £60,000
• Uncapped bonus structure linked to performance
• Opportunity to join a growing and reputable EMS provider
• Autonomy to manage and develop your own customer base
• Clear long-term career progression within a technical and expanding business